Contact Us

We offer multi-carrier integration, volumetric comparison, PAN India pickup and delivery, real-time tracking, NDR/RTO management, bulk booking, and dedicated customer support.

We work with 8+ leading courier partners including Shree Maruti, Delhivery, Amazon, Trackon, Shadowfax, Xpreesbees, Indian Post, and E-kart.

Yes, we provide pickup and delivery services across all pin codes in India, from metros to remote towns.

You can track your shipment in real-time through our integrated tracking system. We'll also provide you with tracking details via email.

Yes, we provide special solutions for businesses with bulk shipping requirements, including dedicated support and priority handling.

Simply contact us through any of the channels listed above or fill out our contact form. Our team will get back to you and guide you through the process.

Our TAT (Turnaround Time) varies based on the service selected and destination:

• Metro to Metro: 2-3 business days
• Metro to Non-Metro: 3-5 business days
• Non-Metro to Non-Metro: 4-7 business days
• Express Shipping (Air): 1-2 business days
• Surface Shipping (Economy): 4-7 business days

Please note that TAT may vary based on weather conditions, remote locations, and peak seasons. We recommend contacting our support team for specific delivery timeframes.

We primarily support prepaid shipment services. However, COD services may be available through select courier partners. Please contact our sales team to check COD availability for your specific location and requirements.

Our RTO (Return to Origin) process works as follows:

• NDR (Non-Delivery Report): If delivery fails, we generate an NDR with the reason
• Customer Follow-up: Our team attempts to contact the customer to resolve delivery issues
• Return Initiation: If delivery is not possible, we initiate the return process
• RTO Tracking: You can track the return shipment through our system
• Delivery Confirmation: Confirmation is provided once the return reaches its origin

We aim to minimize RTO rates through effective customer follow-up and communication.

Yes, we offer insurance coverage for high-value shipments through our partner courier networks. Insurance coverage and costs vary based on:

• Shipment value
• Type of goods being shipped
• Destination and delivery speed

Please contact our sales team for detailed insurance options and pricing for your specific shipment.